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Beyond payments

Mail order telephone order (MOTO)

​​Learn how to collect mail order and telephone order (MOTO) payments, adhering to SCA rules.

In the context of Strong Customer Authentication regulation, MOTO transactions are out-of-scope. Your integration must correctly flag transactions as MOTO. Similar to other exemptions, the cardholder’s bank makes the final decision to accept or reject the transaction. If their bank doesn’t support claiming the MOTO exemption, the customer must complete the payment on your website.

The Payment Intents and Setup Intents APIs let you flag card payments as moto with a parameter.

Note

Before you can enable MOTO transactions, Stripe must verify that you’re PCI compliant. Contact Stripe support for more information.